Privacy Policy

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.isabels-typing-services.co.uk/terms-conditions.html

Your Consent
By using our site, you consent to our privacy policy.

What Do We Collect and Where?

The personal information we collect may include: your name, contact information, financial information and payment card details, IP addresses, Live Chat Messages, Telephone conversations, product and service selections and orders or other things that identify you individually.

Generally, we may collect personal information in the following manners:

you may provide your personal information to us via chat, email or other written correspondence, telephone calls, web based forms, or other means;

– we use automated technical means to collect personal information about our website visitors for example by use of cookies;

– purchases of services on our website; and

– via third party providers.

This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to a website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Sensitive Information

We will not intentionally collect or maintain, and do not want you to provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive information.

Children’s Online Privacy Protection

Our services are directed towards users in their business capacity and are not designed for or directed to children under the age of 18, and we will not intentionally collect or maintain information about anyone under the age of 18.

What Do We Use This Information For?

Personal Information

We may use personal information to process service requests, handle orders, deliver products and services, process payments (and for your safety, this includes verifying credit card details and fraud screening checks), communicate with you about orders provide access to secure areas of the website, recommend merchandise and services that might be of interest to you, to personalise your visit to our website, and to enable us to review, develop and continually improve the products services and offers we provide online. We also use this information to prevent or detect fraud or abuses of our website and to enable third parties to carry out technical, logistical or other functions on our behalf.

Contact Information

We use visitor information to send information about our company to visitors and to get in touch with them when necessary. We also use the information we collect to improve the content of our websites and as training aides for our employees. Visitors are given the choice at the point when we request their information.

Disclosure of Personal Information

Personal information we gather is for internal use only and will not authorise the release of this information to anyone unless you have consented to such disclosure.

Should you breach our terms and conditions or website terms, or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. In particular, we may release the information we collect to third parties when we believe it is appropriate to comply with the law, to enforce our legal rights, to protect the rights and safety of others, or to assist with industry efforts to control fraud, spam or other undesirable conduct.

We may release the information we collect to third parties, where the information is provided to enable such third party to provide services to us, provided that the third party has agreed to use at least the same level of privacy protections described in this Privacy Policy, and is permitted to use the information only for the purpose of providing services to us.

If we ever sell our business, your web visit and other information will likely be included with the transferred assets. If we wish to give your contact or personal information to a third party under any other circumstances, we will notify you and give you a chance to opt out.

Any disclosure of personal information will be strictly controlled and made fully in accordance with current UK legislation, in particular the UK Data Protection Act 1998 (the Act).

Opting Out of Communication

You may withdraw your consent to our use of your personal information for future marketing mailings, at any time by emailing us at an ‘unsubscribe’ e-mail unsubscribe@isabels-typing-services.co.uk. For other ways to contact us please see our Contact Us page. We will use all reasonable endeavours to remove your personal information from our marketing mailing list within 5 business days of receipt of your withdrawal of consent.

How Secure is the Information We Collect?

We are committed to industry best practices approaches concerning security measures to prevent the loss, misuse and alteration of the information in our possession. We use various security measures to protect the information we collect, as appropriate to the type of information, including encryption, firewalls, and access controls. Visitor textual information is encrypted during transmission, our company databases are accessible only by persons who have entered into and are bound by a confidentiality and nondisclosure agreement with Rackspace.

Changes

Our business changes constantly and our UK Privacy Policy may also change from time to time. You should check our website frequently to see recent changes, however, we will never materially change our policies and practices to make them less protective of personal information collected in the past without your prior consent. Unless stated otherwise, our current UK Privacy Policy applies to all information that we have about you.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

http://www.isabels-typing-services.co.uk/contact-us.php
Blue Square House
Glasgow, Glasgow G2 4JR
United Kingdom
admin@isabels-typing-services.co.uk
01412802100

Privacy Policy last updates 31 May 2013.