Meet The Team

Isabella McDonald


Isabel has had an illustrious career as PA to some of the top executives in companies such as Coopers and Lybrand before taking early retirement to the Isle of Bute on the west coast of Scotland.

With decades of experience as a secretary and PA, Isabel’s skills were still in high demand and after assisting a few local businesses with office management it was obvious there was a market for her services. She then employed a few local friends and colleagues with excellent secretarial and administration skills to build the company and take on more clients.

Isabel’s Typing Services then grew from a small cottage business with just a few friends providing transcription services and secretarial services to what it has become today. Isabel’s is now the leading transcription and secretarial service in Scotland and one of the leading companies in the UK.

The company is still run using the same key ingredients of a friendly customer service, a strong guarantee to safeguard our clients’ work and exceedingly high standards.


James Gough


James helped found the company and with his knowledge of business and internet marketing has grown the company to include not only transcription services, but also translation services and content writing services.

His knowledge of technology keeps Isabel’s Typing Services and up to date and the systems secure providing a user friendly and safe environment for clients and their work.

James’ focus is service, service, service with the client’s satisfaction paramount above everything else.


Vipul Kataria

General Manager

Vipul joined Isabel’s Typing Services as the company started to grow and required a dedicated general manager to oversee the day to day operations of the company. He brings years of experience in running companies that are administration intensive and customer focused.

Vipul focuses on providing a friendly customer service that is backed with a high attention to detail attitude towards each and every client’s work. He is committed 100% to the company’s ethics that the client comes first and has helped turn the company into the leading provider of accurate transcription services and secretarial services that we are known for today.