WHY CHOOSE OUR TRANSCRIPTION SERVICES?
Online transcription services are easy enough to find, but how do you know if the company is reputable and to be trusted? We are regularly contacted by clients who have used a transcription service or typing service they found on the internet only for them to discover the returned transcripts were inaccurate and sometimes unusable.
So they had to start all over again which involved investing more time and energy than actually using the transcripts was worth. If you don’t want to listen to every piece of audio all over again and edit every single mistake, you need to be sure the transcription service you work with is going to provide you with exceptional, high quality work every time and that it’s tailored to your unique needs.
"Can I just say that this transcript is exceptional. I was very worried about the sound because it was done in a cafe, but this was a fascinating interview, and the quality of the transcription is super."
Glasgow Caledonian University
Transcription Service or Typing Service?
Audio typing is not the same as audio transcription and you need a company that knows the difference, especially if you have one-on-one interviews or focus group recordings that require transcribing.
Good transcribers pride themselves on really listening to what's being said and conveying that into a typed transcript. Understanding the flow of words is important as even slight changes can alter a conversation’s meaning.
Apart from obvious errors, such as the wrong word being inserted due to the transcriber misunderstanding the speaker or not rewinding and listening again to the passage, more subtle and often difficult to uncover errors can often mar transcripts. These include bad punctuation which can completely change the meaning and context of a conversation.
If you want to extract accurate, factual data and precise quotations from your interviews or focus group recordings then getting this right is imperative.
Therefore, it is essential that only British typists are used who have been vetted for the right skills, experience and qualifications necessary to transcribe not just dictation, but also interviews and focus groups recordings.
To learn more about our typing services please visit our "Copy Typing Services" pages.
Additionally, you need to know that there is a dedicated quality control manager checking the work, so that it is returned to you in accordance with your project guidelines and to our high and exacting standards.
This can save you even more time in post editing and allow you to concentrate on the project that the transcription is a part of.
Also, you should consider the different styles of transcribing audio, such as “refined” and “verbatim”, which we cover in this article on "Verbatim Transcription Services".
Our hundreds of satisfied clients include the NHS, Border Force Police, utility companies, county councils, most universities, as well as many businesses and private individuals throughout the UK. The projects we regularly work on can often have mission critical deadlines and amount to hundreds of hours of recordings being transcribed per client, per month.
Isabel's have provided a valuable service that has freed up our resources so that we can concentrate on what we do best. Many hours of work, some complex, was undertaken and delivered on time to our satisfaction. We would recommend this transcription services company to anyone.
Forestry Commission Scotland
Security is of paramount importance and you need to know that companies you work with have strict protocols in place. Do they have a data protection policy? Do their servers meet internet security standards? Are their staff members vetted to Government levels such as CTC?
You have to be sure that your files are stored on servers using ssl security that meet government standards. In addition, all traces of your work should be deleted after a certain date in accordance with data protection. This ensures your work, reputation and client confidentiality is safe and secure.
Can You Get a Guarantee?
There isn’t a transcription services company in the UK that offers a 200% money back guarantee like ours, and we have been offering that for over three years now. It’s simple: if your work is not transcribed to your satisfaction, we will not only give you your money back, but additionally we will pay for a company of your choice to transcribe the work for you! Please click Transcription Services Guarantee for more information.
I have been working with Isabel’s for the past year and they have been very professional, responsive and accommodating to my needs as a researcher. Their web-based uploading system is very easy to use, the quality of their transcriptions is very good value for money and they have always delivered on time. I fully recommend their professional services.
University of Nottingham, UK
We trust that with our proven reputation, secure systems, excellently priced rates and your 200% guarantee, you will find it an easy decision to choose us as your preferred transcription service.
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